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1. objects and scope
Sistersofafrika.fr is an online sales website whose head office is located in Toulouse declared under the number SIRET: 81898498100014
Micro-entrepreneur, registered with the RCS under the number: 818984981 pursuant to Article R. 123-237 of the Commercial Code.
These conditions exclusively govern the internet sales of sistersofafrika.fr
And address a consumer who has full legal capacity.
These conditions are for all orders that you place on this site.
We do our best to satisfy you. On sistersofafrika.fr, we present all the essential characteristics of the properties. We will be attentive to the remarks that you will transmit to us, if the latter are well founded
2. Order
On the internet: sistersofarfika.fr
Make your selection by browsing the pages of our site. Your selections are added to your basket when you click on "add this product to the cart". At any time of your navigation on sistersofafrika.Fr, you can validate your order by clicking on "confirm my order".
When you click on "confirm my order", a confirmation message appears. It summarizes all the products and options selected.
You must check in this order form all the information transmitted including any items useful for delivery (delivery address, digicode, phones ...).
If you do not have to modify the form, you must then read these conditions. If you accept them, you must check the box "I have read the terms and conditions of sale and I accept them without reservation".
To continue your order, you must click on "pay my order".
After payment on our secure server (see "payment"), an acknowledgment of receipt is displayed. It confirms the registration of your order and informs you that an electronic confirmation message will be sent to you as soon as possible.
In case of risk related to product availability, sistersofafrika reserves the right to refuse an order for the same product from 5 pièces.
3. Legal and contractual garrantees
3.1 legal garrantees
In accordance with the legal provisions in force relating to the conformity of the product to the contract, in terms of hidden defects, sisters Of Afrika will offer you assets to use on the site sistersofafrika.fr, repair or exchange any product apparently defective, damaged or damaged or not corresponding to your order.
3.2 Responsibilities
Sisters Of Afrika does everything possible to satisfy you. He is responsible for the proper execution of these terms and conditions. Nevertheless the responsibility of sistersofafrika can not be engaged because of a fortuitous event, a case of force majeure, the unpredictable and insurmountable fact of a third party to the contract, or because of non-conformity of the product with a legislation foreign in case of delivery to a country other than France
4. Deadlines, fees and delivery terms
4.1 Delivery methods
Sisters Of Afrika will deliver the products to the address indicated on the order form.

4.2 Delivery time
Sisters Of Afrika will deliver to you no later than the date indicated in the confirmation message of your order.
In case of delay in delivery, Sistersofafrika will inform you by email as soon as possible and will propose a new date.
The indicated deadlines are indicative deadlines corresponding to the delays of means of treatments and delivery; and therefore the customer can not ask for compensation in case of late delivery of the carrier. Also in case of anomaly or defects found by the customer upon receipt of his package (damaged package, open ..), the customer must file with the carrier within two working days a registered mail, a copy will be sent in Sistersofafrika. It will not be the responsibility of Sisters Of Afrika but that of the carrier.
4.3 Delivery charges
Delivery charges are indicated when placing your order.
In case of incomplete address or wrong delivery address provided by the customer, the new shipment will be charged in addition to the order and if it was free delivery, Sistersofafrika will charge the new shipment.
4.4 Follow-up of the delivery
Sisters Of Afrika communicates the shipping number of the package to the customer so that he can follow it on the delivery site.
You can contact Sisters Of Afrika for any question regarding your Delivery.

5. The price
Prices for Sisters Of Afrika products are quoted in Euros all taxes included (Sisters Of Afrika does not charge or display VAT under Paragraph 19 of the Small Business Act). Excluding the additional shipping and delivery charges shown in the "Delivery charges" section.
Sistersofafrika reserves the right to modify its prices at any time however the products will remain billed based on the rates in effect at the time of registration of the order subject to availability of products.
If you request a delivery outside the French territory, your order may be subject to taxes and customs duties when it arrives at its destination.
The payment of these fees and taxes is your responsibility and Sisters Of Afrika invites you to check with the relevant authorities in your country.
You should also check the possibilities of importing and using the products you order from sisters Of Afrika in the destination country.

6. Terms of payment and means of security
The customer can place his order on the site sistersofafrika.fr and can make its payment.
You have several means of payment to pay for your purchases on sistersofafrika.fr.
- By credit cards: Visa, MasterCard, American Express other blue cards.
Payment is made on the secure banking servers. This implies that no banking information about you passes through the site sisters Of Afrika.
Payment by credit card is perfectly secure, your order will be recorded as soon as the payment is accepted by the bank you have chosen.
- By paypal: with paypal your financial information is never communicated to sisters Of Afrika. Indeed paypal encrypts and protects your card number. Pay online by simply entering your email address and password.

7 - RETURNS AND EXCHANGES IN GENERAL
Our returns and exchange policy lasts 14 days upon delivery date of your order and upon notification sent to our Customer Service through email at sistersofafrika@hotmail.fr
In this email, you must attached a copy of the proof of return with readable tracking number and postmark. 

To be elligible, the returned items have to meet the below conditions:
• Returned items have all original tags attached.
• Returned items have not been worn, damaged, altered, or washed.
• Footwear have not been worn, scuffed, or marked.
• Return and exchange items include the original packaging intact: shoe box, dust bag, jewerly box, and/or bags, etc.

SISTERS OF AFRIKA will proceed with a quality control of all returned items and has the right to refuse any of them that do not meet the above stated conditions. In any case, we will also notify you about the approval or rejection of your refund.

PLEASE NOTE THAT NO RETURNS WILL BE ACCEPTED FOR ALL SALE ITEMS, UNDERWEAR, , GIFT CARDS OR SWIMWEAR (EVENT IF HYGIENE STRIP IS STILL ON THE PRODUCT).

7-1 EXCHANGES (if applicable)
For any exchange, please first notify our Customer Service through email at sistersofafrika@hotmail.fr and wait for our confirmation before proceeding with the return of the firstly ordered item to the address we will provide you.

7-2 SHIPPING
To return your product, you should mail it to the address we will confirm you by email, once confirming the acceptance of your return or exchange. We recommend you to consider using a trackable shipping service or purchasing shipping insurance (especially for international returns) as SISTERS OF AFRIKA is not responsible for lost returns.
You will be responsible for paying for your own shipping costs for returning your items.
ALL RETURNS SHIPPING COSTS (DIRECT RETURN OR RETURN AGAINST EXCHANGE) ARE NON-REFUNDABLE.

SISTERS OF AFRIKA will take in charge the shipping fees to send you back the exchanged item, only to the address the first order was originally shipped to, knowing that the lead time it may take you reach you may vary according to where you live.
We are not responsible for packages after reaching their destination (this includes freight forwards and other 3rd party shipping companies).


7-3 REFUND

In accordance with legal provisions, within 14 days of receipt of your product, you can exercise your right of withdrawal, providing proof. You will not have to pay any penalties. With the exception of the return costs that are your responsibility, sisters Of Afrika does not refund returned products. Sisters Of Afrika offers instead assets that you can use on the site sistersofafrika.fr during your next purchases.
Products returned at the customer's expense must be intact, in their original unworn packaging, unwashed and accompanied by the order number at the following address:
Sisters Of Afrika
To Madame Castelbert Jeanne
Gendarmerie route Departmentale 813 
31450 Montgiscard
When the fourteen day period expires on a Saturday, Sunday or a holiday or a nonworking day, it is extended until the next business day.
Please note that after this period of 14 days from the receipt of your order, the return of the products is no longer accepted by Sisters Of Afrika.

8. The duration of the contract and the validity of the price
Since Sistersofafrika is a microenterprise, it does not apply VAT. Nevertheless, it reserves the right at any time to increase or decrease the prices of items that may affect the price on sale on Sitersofafrika.fr.
The products remain entirely property of Sisters Of Afrika until the complete collection of the price by Sisters Of Afrika.
The price offers of Sisters Of Afrika are valid only within the double limit of the validity period of the offer concerned and the stocks available.
Our price and property offers are valid if they are listed online on the sisters of Afrika website at the time of ordering.

9. Applicable law / competent jurisdiction
These conditions are subject to French law.
In case of litigation on the merits or on the form, the French courts will be only competent.
In the event that a dispute arises in this contractual relationship, sisters Of Afrika and the customer undertake to find an amicable solution before any legal action.

10. Intellectual Property / Limited Liability
The content of this site is the property of sisters Of Afrika and its partners, therefore it is protected by French laws and international laws relating to the right of ownership. Any total or partial reproduction of this continuum is strictly prohibited and constitutes an offense of counterfeiting.
In the process of selling online, Sisters Of Afrika is bound only by an obligation of means. As a result, he can not be held liable for any damage resulting from the use of the internet network, namely loss of data, intrusions, viruses, service interruptions or other unpleasant inconveniences.
The liability of Sisters Of Afrika for the sale of the products to the buyer is limited in any event to the amount paid by the latter.

11. Nominative information
Sisters Of Afrika collects your personal information for the management of your orders and the follow-up of our commercial relations. They may be transmitted to Sisters Of Afrika's partners exclusively for the execution of your orders, in accordance with these terms and conditions.
In accordance with the Data Protection Act of 6 June 1978, amended by the law of 6 August 2004, you have the right to access, delete, rectify and oppose personal data concerning you.

12. Partial nullity
In the case of cancellation of a particular clause of a condition of sale, the other clauses remain applicable. The canceled one will be replaced by another clause following and respecting the legal procedure.